Our expertise
We design and build bespoke operational, compliance and training systems for hospitality businesses, helping pubs, hotels, and holiday parks improve compliance, training, workflow efficiency, and consistency across their operations.
Our approach focuses on aligning food safety, health & safety, role-specific training, and operational workflow into one practical system that reduces waste, improves standards, strengthens compliance, and creates more efficient, profitable day-to-day operations.
What we deliver
🔹 Operational Systems
Clear, step-by-step processes, standards and checklists for every role, shift and task. From opening procedures to service flow, cleaning schedules to closing routines — everything is documented so standards stay consistent, your workflow is efficient, cut waste and maximise profit- no matter who is working.
🔹 Compliance Systems and Audits
Full compliance audits to detail what can be tightened. We also build complete, audit-proof compliance frameworks covering food safety, health & safety, licensing obligations and all legal requirements. Written specifically for your business, easy to follow, and built so you pass every inspection first time, every time.
🔹 Training Systems
Structured, practical training programmes tailored to your business. Courses are available at every level, including full role-specific packages:
Food Safety & Hygiene – Levels 1, 2 & 3
Health & Safety Awareness
COSHH Awareness & Safe Use
Manual Handling & Safe Lifting
Allergen Awareness & Management
Licensing Law & Responsibilities – including age verification, licence conditions and staff duties
Cleaning, Disinfection & Pest Control
Legal Compliance & Due Diligence
Role-Specific Training Packages:
- Kitchen teams & chefs
- Front of house, bar & service staff
- Supervisors & team leaders
- Managers & designated premises supervisors
- Business owners
All training includes clear records, assessments and certificates — built to be easy to deliver, understand and prove during inspections or licence reviews.
🔹 My Compliance & Training App
Take your systems to the next level with my dedicated digital platform
- All your policies, documents and manuals stored securely in one place
- Digital checklists, logs and records — no more lost paper or messy folders
- Built-in training modules and automated record-keeping
- Accessible anytime, anywhere on phone, tablet or computer
- Instant visibility and oversight for managers and owners
Systems that make your business safer, simpler to run, fully compliant and more efficient.
Get in touch today to discuss what you need — honest advice, no sales pitch.
"Markham&Co Hospitality truly understands the industry. Their bespoke training package transformed our team's efficiency and customer service. Highly recommended!"
Sarah J., Hotel Manager, Blackpool
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